• Browse Spots
  • Review a Spot
  • Add a Spot
The Basics
Venue Categories
Some text
  • Activity Stream

Professional Computer Care & IT Services

Information

Name: Professional Computer Care & IT Services
Address: No 3, Alley 8, Hoa Lu , Hai Bà Trưng, Hanoi

Directions: near Dai Co Viet street & Vincom City Towers (Email: trantuanphong@gmail.com)

Phone: 0983 011 081
21.00900939855897 105.84757053849899 Category:

Description: ***** Our 2nd office in Tay Ho: No 5 lane 32 To Ngoc Van Street, Tay Ho, Hanoi.

http://tnhvietnam.xemzi.com/en/spot/13397/professional-computer-care-tay-ho-hanoi

OUR SERVICES INCLUDE

- Setting up Macbook or Laptop (Win7, WinXP, MacOSX...)

- Laptop/Macbook (Software/Hardware) Repair services

- iPhone/iPad/iPod Repair/Jailbreak/Unlock services

- Factory unlock service for Smart Phone (iOS, Android) (Ability to use any SIM card on any network - Phones will never relock - All basebands, firmware, and models are supported). Please send us an e-mail to check for "unlock solution".

- Configuring printers, scanners and modems/routers

- Installing drivers and applications

- Virus, Spyware, Trojan, Spam Detect & Destroy

- Adding Memory, hard drives, CD/DVD Burners, etc.

- Data Backup and Recovery

- Home or HomeOffice Network, Wifi Design (increase the range of your wireless network) and Installation

WHY CHOOSE US?

- Fast response time

- FREE quote & diagnostics.

- On-site and off-site computer service available

- Pick up & drop off service available for off-site repairs

- Guaranteed customer satisfaction

- We answer all your questions in a manner that the average person can understand.

* Email Phong today for a quote: trantuanphong@gmail.com

* Note: If you decide to come to our shop for any repair service. Please send us a text message or an email. We'll book you in as soon as possible. Thanks a lot!

WE STRIVE FOR EXCELLENT CUSTOMER SATISFACTION. IF ANY CLIENT IS NOT SATISFIED FOR ANY REASON, PLEASE GIVE US A CHANCE TO RESOLVE THE ISSUE BEFORE OPENING A CLAIM, OR LEAVING NEGATIVE REVIEW!! WE AIM TO GET ALL 5 STARS!!!

Rating: 4.93 on a scale of 1 to 5. Based on 59 reviews.



0 reviews


address icon 8th Floor, 314 Minh Khai, Hai Bà Trưng, Hanoi

phone number icon (84-4) 3972 8621

59 Reviews (Followed by 49 users)

 
no photo available

I'd like to give Phong a 5 star review, but he just plain refuses to come to my business to fix our I.T. problems!!

Don't know what we did to piss him off - he just says "no, won't come" and refuses to offer an explanation.

 

What a great IT service group this is. A few weeks ago the battery on my laptop started to go dodgy - not charging properly, discharging in less than five minutes etc. Clearly needed replacing.

I emailed Phong and asked if he could source the right battery. He could, and did, and had it delivered to my office. I took it home and it kinda fitted (it was the correct part) but wasn't snug. I played with it for a bit then asked for more help! Phong took my laptop away for 24 hours and gave it back with a snugly fitting battery working perfectly.

Phong kept good contact throughout the process and he or his staff always arrived on time. Great service, very satisfied customer.

 
no photo available

Phong factory unlocked my iPhone which was locked on SFR (french carrier). It worked very well and now I don't have to use any r-sim or jaibreak.
If you have any iPhone to unlock, I highly recommend you to do it there. Nearly 16 hours after I paid for the unlock, it was done! I just had to plug it in iTunes and restore the iDevice.
About the price, when you compare it to other shops in France... It's really worth doing it at Phong's office!

Thanks a lot.

 

A long overdue review. About a month ago, I decided to knock over my bedside water glass in my sleep. Did the glass break, you ask? No, of course not. It merely tipped over just far enough to pour the entire contents onto the keyboard of my Mac Air, which was on another table by my bed. Did I mention it wasn't water, but southern sweet tea?

Phong to the rescue. Brought the dripping Mac to his office on To Ngoc Van the next day. He looked at me sadly, I looked at him sadly. There were many sighs. He explained this was probably a wash (pun intended) and that I shouldn't expect much.

He recovered all of my files the next day. Then, after a week of drying it out, testing it to make sure it was ok, and a keyboard replacement, my Mac has been back home and working well.

I can't recommend Phong highly enough. His English is very good. His prices are high, but not exorbitant. After googling all the woeful stories of Macs that died from even tiny amounts of liquid, I'm thinking Phong might be magic.

 
no photo available

I had been meaning to upgrade my ageing macbook for forever but it seemed like such a hassle - either the parts were expensive or unavailable or getting it all together in one place impossible, especially without any Vietnamese. Finding Phong made all the difference. He emailed a quote within an hour of my first email and his price to upgrade the hard disk to a solid state disk, put the old HDD in place of the broken DVD drive and double the RAM was very reasonable - excellent in fact.

He then came by my house that same morning to collect the laptop saying he would drop it back later that afternoon. He arrived a few hours later with the laptop upgraded and it feels like a completely new machine.

From what other reviewers have said he is just as good with PC laptops.

I highly recommend Phong for all your computer repair needs.

TNH Hoi An

If you like Professional Computer Care & IT Services...

Groups Seen Here

No group events have been hosted here

Search Nearby

Search Spots

Categories

Neighbourhood

Spot Tips

Login to submit a tip for this spot.