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Room No. 809 Ct13B building, Ciputra, Nam Thang Long, Lac Long Quan street, Tây Hồ, Hanoi
Very Pleasant: I have been dreading buying my new cellphone because of my past experiences with many of the retailers around town, until today. This company is a national brand, with 40 stores throughout the country. Their products are real and come with 1 year warrant (phones, not sure about computers, etc.) not the typical 3-6 months elsewhere.
Service: Fantastic. Truly. We were helped by a few people with a strong knowledge on the phone we wanted. There are places to sit and test out the phones and salespeople who are very helpful e.g. one of the phones was low on battery and salesman ran to get a charger without us having to ask. Nobody rushed us. Nobody ignored us. We were able to communicate with a mix of English-Vietnamese 60-40. Music was not blaring. Fixed prices with warranty, honored throughout their many stores.
** the manager even gave us his mobile in case we had any additional questions or concerns.
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