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19 Nguyen Truong To, Ba Đình, Hanoi
“The staff are really friendly. The service was great. I had check-up, cleaning and polishing. The dentist was really gentle and speaks great English. She told me my teeth were quite good, and didn't try to sell me any extra services. To take my mind off the cleaning there was soft music and ...”
This is an official Sony shop, selling a range of their products, but not a full range. The staff were pretty helpful, and I found what I wanted pretty quickly (earphones) and they were slightly cheaper than some of the other electronic stores nearby.
It looked like the back office and customer services operation was bigger than the sales operation there, but I may be wrong. I'm not sure whether much English is spoken here though.
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