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Directions: Van Phuc Compound is located on the right hand side of Kim Ma when heading from the town center towards Daewoo Hotel, on the parallel street.Phone: 24hr (04) 3843 0748
let`s start to say that there is no good hospital in Hanoi,cheap or expensive.
Vinmec,nice facility but lac on good doctors,mistreatment's happens frequently,lately on a good friend.
SOS,doctors are there,next week they are gone.mistreatment,happened with my son in July.
Family Medical Practice,see reviews.
The reason I give 3 stars,There is an Israeli doctor who we went to see a few times with our son,and got good treatment.
My advice,If you don`t have a good insurance which will take you to Thailand or Singapore, in case of a really emergency,negotiate one with your employer,or be safe.
The doctor the previous reviewer is talking about, nearly killed me when he was working in sos international in 2010.He was apparently a cardiologist, but according to the mistake he made on my case, he is probably not even a nurse. Its a SHAME THAT BEING KICKED OUT OF AN INTERNATIONAL CLINIC FOR NEARLY KILLING 2 OR 3 PATIENTS, YOU CAN BE HIRED IN ANOTHER INTERNATIONAL CLINIC.
Shame on you people who hire doctors who are not even doctors, don't you ever check their diploma and background ?
Or do you just care that hIs wife working at the embassy of a south american country treaten to take all the south american bussiness from you, if you don't hire her husband.
MONEY IS WHAT MATTER, NO HEALTH RIGHT.
HAVE YOU HEARD OF The Hippocratic Oath
If it were possible I would put minus stars, as this was one of the worst experiences with a medical 'professional' I have ever had! I do not remember the name of the Doctor I saw but he was an older male doctor who was either Spanish or South American, and he spoke to me in such a rude way that I actually walked straight out of there and ended up going to Hong Ngoc Hospital. I was also mis-diagnosed here for an ear condition, which was wrongly treated with a huge amount of overpriced and unnecessary antibiotics and resulted in me having to go home and see an ENT specialist in the who diagnosed me correctly and treated it appropriately! Overpriced and unprofessional...AVOID AVOID AVOID
When someone who has been here 4 years suddenly pops on with 1 raving review following another rave review, I am sorry there has to be something fishy going on. And maybe it has to do with promoting a new paediatric section to the clinic???? Who knows and to be honest I do not care.
The truth of the matter is that what you get at Family Medical is certainly not what you would expect from the price tag. Many people have medical insurance to cover their bills so perhaps they are not too fussed with misdiagnoses or incorrect medication but I can assure you that it happens and it is surely not much different to other places. Maybe that is something we get used to in Hanoi.
Anyway, I have 3 separate stories for both myself and my girlfriend that I will not go into too much detail with but the most laughable part of it all was that the last doctor, from the Philippines, told her to go look up her symptoms on the net by herself. She did and finally diagnosed herself as being anaemic!!!! But obviously the bill did not reflect the self-diagnosis as a deduction nor did they think to take a blood sample.
For my part, I had wrong antibiotics prescribed for something which, fortunately they had rightly figured but had not rightly prescribed. After 1 week of continued pain, they figured out the right antibiotics (which I later checked online - I wish I had done so to start with.)
So, in summary this clinic has the potential to be just as mediocre as all the rest and echoing what one previous post mentioned, it actually does depend entirely on which doctor you get to see. If you were paying below average prices for treatment, then perhaps you might find an excuse but you are not so really, let's get decent doctors for a decent price.
If not, then it is back to the lottery!
Your experience at FMP will depend largely on the doctor that you see.
For starters, their OBGYN's incompetence had me fleeing to Bangkok's Bumrungrad Hospital. When I was pregnant w/my first child in 2007, he conducted the second trimester triple test (for chromosomal disorders such as Down Syndrome), he obtained the first blood sample one or two weeks too early. As a result, they had to discard the blood sample and I had to go back for a second trial. This time, he obtained the sample 3 weeks too late, so we had a false positive for Down Syndrome! Needless to say, I did not want him to perform the amniocentesis on me to confirm the results, so I left for Bumrungrad in Bangkok. This episode caused me and my husband to lose all confidence in Vietnamese healthcare facilities and as a result, we decided to give birth in Bangkok (best decision we could have made).
This being said, I would like to point out that they do have some good doctors, like Dr. Bruno, who recently left, Dr. Helen (on maternity leave),Dr. Cecille (who recently left as well) and Dr. Irvin, who's here temporarily. Dr. Irvin spends a lot of time on his patients and does not make you feel rushed during a consultation. He is highly methodical in his diagnoses and provides detailed explanations. Furthermore, he follows up via e-mail or phone call one or two days after the consultation to confirm that his diagnosis and prescribed treatments worked. In a country where private/expat clinics are characterized by "Third world healthcare at first world prices, Dr. Irvin provides his patients with the reassurance of Western standards and practices.
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