TNH

Good food, if you feel like splurging. The roof bar is nice and generally its a good atmosphere in the place.

An amusing story....one time my friend who ordered his burger "well done" and received it bleeding...that's no biggie but what floored us is the guy coming back and telling us that medium rare is "how a burger should be made". LOL. So pay attention to chefs who may make you what the THINK you ought to eat instead of what you ordered to eat.

Ordering in has been a gong show all 3 times we tried. The details of which do not really matter, the usual stuff here, just that it's a shame that so many unprofessional mistakes can be made in this place that generally brands itself as a finer restaurant. Maybe it was just my misfortune, but anyway it was 0 for 3 on the delivery front (and we will never order in again).

I'll give it 3 stars and I think if Don paid as much attention to management and staff training etc. as he does to variety and style/branding, it could easily be 4 or 5. But it hasn't distinguished itself in terms of quality service IMO, only the food/drink side of things, and so its really only half the formula working.

Price is a bit steep for me but i love it here. I love the rooftop bar overlooking westlake. The food is great and its a cool place to hang out with a bunch of friends.

Great meatloaf, pizza, and drinks. The service is pretty good and the restaurant runs well although miss some of the old managers now it's more quiet. The coffee stills needs work though they import great beans must be the barista or the milk screwing up cappuccinos and lattes.

I was walking back to my hotel when I heard a nice live music and instantly decided to go where the music was coming from. I have never been at don's Tay Ho. I was surprised with what I saw at the roof top bar. Outstanding view of the West lake, good ambiance, lots of people (for a Monday night), drinks was quite expensive but it's worth it. I enjoyed my drinks while listening to this trio band. Never heard anything like them in Hanoi. I will definitely be back to this place next time, hopefully soon. Great job for your music!!!

Don's has a *serious* problem.

Living just next door to Don's I have frequented the establishment quite a lot and likewise had numerous deliveries over the last nine months, but it seems like the persons responsible for running the business has lost their marbles and definitely lost grip of how to run a successful high quality restaurant.

A couple of weeks ago my wife and I went to Don's for a bit of breakfast. The usual all day breakfast menu sets had apparently gone and had, according to the waiter been replaced by individual ordering - raising the price significantly for less food. This is the way the whole world is going so why not Don's - I won't hold that against them.

What I will hold against him is that once our breakfast arrived at the table, consisting of Eggs Benedict with smoked salmon and potato rösti, the meals were inedible and unsuitable for human consumption. The eggs were almost raw - not just soft and runny as you would expect from a poached egg, but the egg whites were raw and runny. Worst of all the potato rösti we literally rotten inside. They had apparently been made a several days in advance and had been left in the fridge and dumped in the deep fryer for the occasion. Despite the fact that rösti should not be deep fried but pan fried, serving rotten food is unforgivable and indicates a head chef with a dubious morale or total lack of control. If I were Don I would fire people for negligence like this. It must be said, in the defense of Don's, that we didn't have to pay for the breakfast, nor for the coffees and croissants that replaced the inedible meal.

Today around lunchtime I was working from home and felt a little famished. I called Don's "Delivery Hotline" and tried to order a delivery. I didn't succeed!! I got to speak to five different persons that didn't take my order, but just said "wait me a minute" - it is not that my spoken English is generally incomprehensible and one should expect that staff at a "Delivery Hotline" would understand sentences such as "I would like to order a delivery please" - this was however not the case with Don's today. I ended up ordering from Al Fresco’s instead – definitely not as good as it would have been at Don’s in it’s hey days, but it was ordered with a minimum of fuss, it was delivered quickly and was value for money.

If Don’s want to maintain the upmarket image and the more than upmarket prices they should get their act together. The single star is awarded purely for veneration and past performance, as there is nothing in the performance I have seen from Don’s recently that deserves any kind of praise.