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address icon 19/F Pacific Place, 83B Ly Thuong Kiet , Hoàn Kiếm, Hanoi

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April 13th, 2011 at 4:20 pm

Rooftop has a magnificent city view from the 19th floor. I was so surprised I totally lost direction and it took me a while to figure out which is where from up there. Big star for the view!

Waitstaff is very nice as well, even though there was some miscommunication due to language barrier, they do try their best.

Two stars off because: 1. Outrageously expensive for average/meh cocktail quality, and 2. blasting dj/disco-ish music in such a nice, high-class place on a weeknight. Hurt my head for four hours after getting back from Rooftop.

Recommend Rooftop for lunch. Rooftop is just super nice during the day, and the lunch set is quite reasonably priced. Perfect for business lunches.


UPDATE on 04/15/11: Rooftop responded to my review, as you can see below. I'm very, very impressed with your professionalism, the way you handle customers' reviews, the way you take criticism and comments. It gives the impression that you're always willing to listen and improve yourself. Props for Rooftop! After my last visit I didn't think I would return, since Rooftop at night doesn't seem to be my cup of tea, but your response sure changed my mind. I hope next time I'm there I'll happily give you a five-star review. MANY other places should learn from your attitude and professionalism.

Click here to view what The Rooftop Bar & Restaurant replied about 70 months ago
The Rooftop Bar & Restaurant replied to chikacherry about 70 months ago
 
Hi, thank you for taking the time to both visit & review Rooftop, it means a great deal to us here. Yes the views from all 4 corners are impressive both during the day & night, but especially like you say on the terrace during the day time. I do agree with your offer comment about the music being to loud, this we corrected a few weeks back, but last night it seems we hit a snag there again, however rest assured the music volume & moreover the quality will be back to what you have come to love & expect from such a venue. Only thing I have to beg to differ on is the comment regarding our cocktails being expensive, in our market segment we are by some way cheaper than almost all our competitors, as for the cocktail you had being average, we are in the process of introducing some more modern fresh to Hanoi cocktails in the coming weeks. Hope to meet you at the bar trying them all very soon.