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address icon 99 Xuan Dieu, Tây Hồ, Hanoi

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August 31st, 2013 at 6:15 pm

Great atmosphere, possibly to make up for the terrible service and expensive food.
Went there for dinner and ordered 1 steak medium which came well done. Also I ordered the salmon which was overcooked and freezer burnt on 1 side and raw and slimy on the other. The waitress cut the reheated baked potato right through the foil embedding it with shards of aluminum and therefore rendering it inedible and although I can't be certain, the hollandaise sauce tasted like a packet mix or commercial bottle. The red wine was freezing too. The waitress asked us how the dinner was and I mentioned it wasn't that great. She smiled and said "okay". The M-D personally greeted all of the other customers but sensed we weren't happy so chose to avoid us. I left my entire dinner and no one bothered to ask why I had paid almost 700k for an untouched meal.
Filled out the feedback form accordingly still waiting for a response....this happened in January.
And for those of you who wonder why I ordered Salmon in a steak restaurant...I say, if it's on the menu it should be good.