address icon CT6 My Dinh, Cầu Giấy, Hanoi

 
CharlesH
CharlesH on Uma (The Manor)
January 5th, 2019 at 8:43 am

Ordering from their website is a nightmare. Avoid it.

The website doesn't reflect actual stock, so just because it says something is in stock, it doesn't mean it really is. "Maybe at the end of the month."

If they can't fulfil your order immediately, they will cancel any special offers or discounts that applied when you ordered and insist that you pay full price. (In many other countries this is called "Bait and Switch" and is illegal).

Then, they won't actually deliver on the day that they promise to. "We will be on time" they wrote but they didn't come at all. After a lot of back and forth, they agreed to come by 11pm the following day (yes, that is 11pm, not 11am).