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Hanoi Taxi Association - Hotline for Reporting Taxi Driver Misconduct

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Name: Hanoi Taxi Association - Hotline for Reporting Taxi Driver Misconduct
Address: , Hanoi
Phone: (+84) (0)24 37710851
0.00000000000000 0.00000000000000 Category:

Description: tel: 04 37710851 and 04 38525252

Operator speaks Vietnamese and English

Rating: 4.5 on a scale of 1 to 5. Based on 2 reviews.

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address icon Tầng 4, Số 165 Bà Triệu, phường Lê Đại Hành, Hai Bà Trưng, Hanoi

phone number icon (+84) (0)2439743353

2 Reviews (Followed by 2 users)

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August 26th, 2014 at 8:28 am

I don’t want to be negative about my visit to Vietnam. Me and my family spent 3 weeks holiday and it was great, In fact, I think Vietnam should be one of the highlights of any visit to Southeast Asia, and defiantly we will be back
But the only problem is that I was rip off from Taxi, and sadly from intercontinental Hanoi hotel TAXI,
In Jun 14, 2014, I took the taxi from the hotel to the airport , the Taxi meter price was V 460,000, we gave him V 500,000, but he hide it and show me a V 20,000, then start to point to the Taxi meter , me and my wife told him that I gave him 500,000, and I don't have 20,000, but he kept screaming to me and my kids, so I paid him again , also I found out that he park far a way from our terminal
I immediately inform the hotel, and the funny part the hotel believe the driver that I gave him only V 20,000
I am not really worried about the overcharging, but it was really a negative thing toward Vietnam

The sad part is that intercontinental Hanoi hotel is aware of this incident , and they took no action

May 13th, 2013 at 4:16 pm

The local papers ran some news items this month (May 2013) about the Hanoi Taxi Association setting up a hotline for reporting overcharging and other problems relating to taxi firms. Hopefully your help will assist to limit future incidents of driver's attempting to cheat clients, drive without proper id (or competence), etc.

The numbers are: 04 37710851 and 04 38525252

Add them to your phonebook, try out the service (if unfortunately necessary).


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