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International Post Office

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Name: International Post Office
Address: 6 Dinh Tien Hoang, Hoàn Kiếm, Hanoi

Directions: Directly beside Hoan Kiem Lake to the east.

Phone: unknown
21.02696900654231 105.85386371625646 Category:

Description: The main post office serving taking care of international shipping requests.

Opening Hours are: 6:30am to 10pm

Rating: 3.2 on a scale of 1 to 5. Based on 10 reviews.

0 reviews

address icon Tầng 4, Số 165 Bà Triệu, phường Lê Đại Hành, Hai Bà Trưng, Hanoi

phone number icon (+84) (0)2439743353

10 Reviews (Followed by 5 users)

no photo available
June 2nd, 2015 at 5:08 pm

I sent a parcel to Ireland by sea and it didn't arrive. I've tried the EMS tracking no. and contacting the PO but with no success.

April 3rd, 2012 at 12:36 pm

Once a friend sent me package from Taiwan. In the package was a pair of pants that she had made for me and an old book that she had borrowed: "Master and Margarita" by Mikhail Bulgakov. After three or four months of waiting for the package I went to the post office by Hoan Kiem lake. They were not interested in the problem. My friend contacted the post office in Taiwan and explained the situation. The Taiwanese post office then called the Vietnamese post office and asked them what they had done with the package. Within a week of that call the package arrived with a note inside saying that it had been inspected. Had they read the book? Perhaps that's why it took so long. In addition to delaying the delivery of the package by at least three months, they charged me 70,000 dong to pick it up.

Another time my father sent me a box of Cheez-Its, a cheese flavored cracker. It never arrived.

Then there was the time I ordered some rope from the US for my drums. I ordered 25 meters of rope, and when I went to the post ofice to pick it up (yes, it arrived!), the rope was so tangled up that I knew something was wrong. I wanted to measure it but it was impossible because it was so tangled up. I was charged a luxury tax because "rope is available in Vietnam." I explained that good rope is not available. If it were, I would not have ordered from the US. When I got home, it took me about one hour to untangle the rope. When I measured it, I discovered that the post office had stolen 10% of what I had ordered - and charged me a luxury tax as well.

And once while I was sitting in a tailor shop on Mai Hac De waiting for the tailor to finish something I saw a postman ride up on a motorbike to the entrance of a small alley across the street. He then took an envelope out of his bag and threw it on the ground in the center of the alley and rode away.

Once when I was in Bolivia I sent a few things back to Hanoi. In Bolivia (like in Hanoi) you have to leave your package open so that it can be inspected before you send it. Then you close it and take it a nice woman who then takes some fabric and sews it around your package. It's incredible and she does very nice work. When the packages arrived (I had sent two), they looked as if they had been in a traffic accident. The fabric that had been sewn on had disappeared. The cardboard box was falling apart, and the package of mate (something kind of like tea) had been torn open and the mate was spread out all over everything. The other package was a PVC tube and inside was a rainstick and a staff. It was a snug fit. Just right. Someone at customs had taken the things out and then jammed them back in in such a way as to break the rainstick. On the positive side I got to see what a rainstick looked like on the inside and then learned how to make them. I made one to replace the one the post office had broken, and then about 300 more to give to friends.

I'll give the post office one star because most of the things that I have sent from Hanoi to other countries have arrived.

no photo available
May 27th, 2013 at 5:40 pm

I looked for the post office at the address that I found here but couldn't find it there - then a nice taxi driver drove me to 6 Dinh Le, Hoan Kiem and there it was. I don't know if it's just a different post office and I was too blind to find the right one or if the address changed, but I thought I should mention it.

Apart from that, the service was good, there was no queue, the staff spoke English and was very helpful - no complaints.

no photo available
April 13th, 2013 at 5:01 pm

I'm really disapointed about their service. First we spent 45mins to send a package to colombia because the staff didn't want to move their ass from the chair. It has been 1 month that our package isn't arrive (apparently is still in "BEBRUC - Brussels). About that problem, they are not helpful at all:
1) They spend 30 mins to find our package on the internet
2) they ask us to fill a paper for lost package and after finishing it, they ask us to come back monday with a photocopy of the receipt and the filled paper... We don't know what to do to retrieve this package, as they are not efficient/ unpleasant at all.

February 21st, 2013 at 5:44 pm

After reading comments below, I assumed this place received mail. I found out they don't but they couldn't give a stuff and gave me no infomation as to where mail goes in this country.

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