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Directions: Almost on the corner, within one minute walking from Highlands and Legends at Hoan Kiem LakePhone: 0438281046
I agree with the other reviewers. Which makes me wonder why I am writing this but I felt the need to reiterate the benefits of shopping at Huong's.
I also ensure that all my friends know to come here if they are planning on buying silver and/or pearl when visiting Ha Noi.
Like other reviewers, I also end up buying more than I intended.
A shop with excellent honest service which gets things done when it says it will. I had an old-fashioned pearl necklace re-strung into a different necklace. This entailed leaving a number of quite costly pearls with the staff and I stupidly forgot to ask for a receipt, however I had no fear that I would be told a tale on my return and, indeed, the new necklace was ready and waiting in a pretty box and the charge was modest.
I also took a silver bracelet to be mended and, after a careful examination, the staff advised me not to waste my money as the bracelet was beyond reasonable repair. Huong's could of course have taken my money and attempted the botch-up repair anyway, so I was really pleased that instead they treated me fairly, plainly realising that they would gain a loyal customer thereby.
Huong's specialises in pearl, gold and silver jewellery and they operate a member card scheme (if you are a frequent customer) which could eventually get you a 30% discount on a piece of jewellery.
So I thoroughly recommend this shop if you want to buy jewellery, have jewellery altered or have pieces made to your own design.
As the other reviews indicate, this is a perennial favourite among the expats in Hanoi, and with good reason. They have very well crafted jewellery, including some gorgeous silver jewellery that reminds me of Georg Jensen. The tagged prices are already very reasonable, but if you tell them you live in Hanoi and fill in a membership form, you get 25% off those prices. The staff are always very sweet and helpful. Really worth a visit and a great place to take visitors.
This is a dangerous shop for an expat to spend much time in. A typical visit goes something like this: I go in to pick up a gift for someone else, and as I wait while the staff wraps it up or deals with another customer, I peruse the displays and inevitably find something else fantastic for myself. Then I'll want the matching earrings or bracelet, which they need to custom-make. So when I return a week later, the vicious buying circle begins again, but the low prices make it all tolerable.
I concur with the previous reviews about the quality of the pearls and silver and agree they make excellent gift opportunities for family back home. I'm more of a jewelry classicist myself, so don't mind the paucity of modern design.
The staff are also helpful in assisting me pick out necklaces that my Vietnamese staff or friends will like, since my own expat tastes are usually different. This led to my getting the discount without much trouble, because that marked me as a local expat...and because I go in so regularly (well, maybe once a month or 6 weeks), I don't need to ask for the 15-35% discount anymore; they automatically give it to me.
Huongs have opened a shop in another location but I will continue to frequent this little shop in Hang Ngang. The staff are always friendly and helpful and the prices are reasonable. Perhaps they could include some more modern designs but I usually find some nice gifts for friends amongst the necklaces. The range features pearls and silver in particular. If anything needs to be fixed or polished they willingly oblige. I would happily recommend Huongs to everyone!
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