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Directions: The Rooftop is located on the 19th floor, Pacific Place Building, 83B Ly Thuong Kiet, in the corner of Ly Thuong Kiet and Phan Boi Chau street.Phone: 39461901/090.222.070
I have been here twice now, 1st time was to meet up with a friend as this place is local to me, 120K VND for a glass of draft beer (this was about six weeks ago) I nearly spat the beer out when I found out but it was too precious to waste, needless to say one drink then we left!
Went here recently with my girlfriend to sample the food as the menu looked promising, not a great idea. We were trying to work out if this place was a bar trying to be a restaurant or the other way round, defiantly a bar with expensive bar food in a very confusing menu (It was all over the place).
First issue when we sat down was the plumes of cigar smoke from business types, fair enough they were outside on the balcony but it seemed to drift our way so we moved but the smoke followed and the music was too loud for a restaurant and definitely not of the background dining type.
Service was good but it should have been since I counted 18 bar/waiter staff so a 1 to 2 ratio staff/customers (not counting kitchen staff) on an early midweek evening. They looked bored and chatted amongst themselves, no problem except one decided to remove the 2 extra places on our table three quarters the way through our meal which was a bit odd.
Food was OK but nothing to write home about, my girlfriend had a very thin “steak” with the wrong sauce and I had tough pork ribs but the breaded coating was nice.
Not sure if we will be back, maybe for drinks & if so I will rethink my rating.
Just had a nice cheap lunch here and the place was busy, 70 to 80k for their set lunch specials. Drinks are a bit expensive though, Coke for 40k and beer for 60k (also mix drinks for 90k and cocktails for 125k) but I guess that just offsets the price of lunch and these are the normal prices for this place it seems. I think I was a bit harsh with my 2 star rating and I did get some feedback from the management although I came on a "special" night the 1st time and nope it wasn't Valentines night as I was in Halia with my girlfriend. I guess this is the place to come for a swanky drinks evening.
I have never been to Rooftop. Ever. I am writing this review because for a very long time - maybe a year- I have been receiving spam text messages from this venue. I have emailed them, and also messaged them through The New Hanoian, to ask to have my number removed from their list. To date they have not responded and I still receive messages from them.
One star to place that spams people and ignores polite requests.
cool space. i really like the space here it has so much potential.
they often have a dj and sometimes play pretty good music.
the food is hit or miss and not consistent at all. you might get a well prepared dish one night but the next night if you order the same thing it sucks.
the service is an absolute freaking nightmare here. i don't understand they have like 30 waitstaff and bartenders working at all times and it is a complete s-show. they never get the order right, it takes FOREVER to get your food or drink and there is ALWAYS some sort of miscommunication at some point throughout the night.
also i'm not really into the crowd here although its pretty good for people watching. half the patrons are dooshbags in suits and the other half are rich spoiled vietnamese kids that take girls there to impress them before they go to nha nghi.
Rooftop has a magnificent city view from the 19th floor. I was so surprised I totally lost direction and it took me a while to figure out which is where from up there. Big star for the view!
Waitstaff is very nice as well, even though there was some miscommunication due to language barrier, they do try their best.
Two stars off because: 1. Outrageously expensive for average/meh cocktail quality, and 2. blasting dj/disco-ish music in such a nice, high-class place on a weeknight. Hurt my head for four hours after getting back from Rooftop.
Recommend Rooftop for lunch. Rooftop is just super nice during the day, and the lunch set is quite reasonably priced. Perfect for business lunches.
UPDATE on 04/15/11: Rooftop responded to my review, as you can see below. I'm very, very impressed with your professionalism, the way you handle customers' reviews, the way you take criticism and comments. It gives the impression that you're always willing to listen and improve yourself. Props for Rooftop! After my last visit I didn't think I would return, since Rooftop at night doesn't seem to be my cup of tea, but your response sure changed my mind. I hope next time I'm there I'll happily give you a five-star review. MANY other places should learn from your attitude and professionalism.
We went here on Sat to meet friends. We weren't allowed in until our friends came to the door to meet us to prove we already had a table (as they claimed that there were no available tables, yet there were some free ones when we went in). People were dancing and it looked like a fun place.
The view from the outside area, which stretches the length of one side of the restaurant/bar, was amazing and was really nice area to sit and talk. A glass of wine cost 160k and a Barcardi/coke cost 120k. Would work out better value to buy a bottle of spirits for your table. The staff didn't know what a Barcardi or rum was so we had to go into the bar ourselves to order it. Only stayed for a couple as it's a bit pricey. Next time will order the whole bottle.
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