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Name: Pots 'n Pans
Address: 57 Bui Thi Xuan Street, Hai Bà Trưng, Hà Nội

Directions: Follow Ba Trieu Street south from the Hoan Kiem lake. BIKE: Take a left turn at Nguyen Du, take a right immediately. CAR: Follow Ba Trieu then left on Tue Tinh, then left on BTX.

Phone: +84 (0) 439 4402 04
21.01668498100946 105.84987143394756 Category:

Description: A special bar menu from 11.30am until late - 7 days a week
Buy One Get One Free - HAPPY HOUR in the Lounge Bar from 5.00pm until 7.00pm every day.
Lunch from 11.30 noon until 2pm
Dinner from 6pm until 10pm

Sơ lược về nhà hàng: Thực đơn đặc biệt từ 11:30 đến đêm – 7 ngày trong tuần
Mua 1 tặng 1 với HAPPY HOUR từ 17:00 giờ đến 19:00 giờ các ngày trong tuần
Bữa trưa từ 11:30 giờ đến 14:00 giờ
Bữa tối từ 18:00 giờ đến 22:00 giờ

Pots ‘n Pans is about innovative Vietnamese cuisine infused with the best of new vogue presentations from around the world.

Our food takes the best ideas from modern Vietnamese cuisine and adds a new flair. The flavours are familiar but prepared and presented differently. We do not detract from what we believe to be the core of Vietnamese cuisine which is an emphasis on fresh and flavoursome ingredients. However, we believe that the produce in Vietnam lends itself to a wider range of cooking techniques and presentations.

Pots ‘n Pans was born in 2011; and is brought to you by graduates from Vietnam’s KOTO (Know One, Teach One) training program which works with street and disadvantaged youth. We are a multi-level restaurant and lounge bar experience in the heart of Hanoi. Pots ‘n Pans is an innovative partnership between KOTO and its training program graduates along with its international partner; Small Giants.

A select group of inspiring and experienced KOTO graduates share direct responsibility for the successful governance and management of the venue. We tirelessly strive to have a positive impact on our community and the environment. A percentage of profits are returned to KOTO and other community initiatives. Come in, visit us and be inspired…

Pots ‘n Pans là sự hòa quyện giữa những nét sáng tạo trong nền ẩm thực Việt Nam với các phương pháp trình bày độc đáo từ khắp nơi trên thế giới.

Món ăn của nhà hàng lấy cảm hứng từ những ý tưởng tinh túy nhất của nền ẩm thực hiện đại Việt Nam và được kết hợp với một sự tinh tế hoàn toàn mới. Hương vị món ăn đem lại cảm giác thân quen, nhưng nét khác lạ lại nằm ở phương pháp chế biến và trình bày. Pots ‘n Pans mong muốn đem lại sự tươi ngon của các thành phần trong món ăn, điều mà nhà hàng tin là giá trị cốt lõi của nền ẩm thực Việt Nam. Tuy vậy, nhà hàng cho rằng các món ăn Việt Nam sẽ tự mình vươn tới những phạm vi rộng lớn hơn trong kỹ thuật chế biến và trình bày.

Pots ‘n Pans được thành lập vào năm 2011 bởi những học viên tốt nghiệp từ KOTO Việt Nam (Know One, Teach One: Biết Một, Dạy Một). Đây là chương trình đào tạo dành cho các thanh thiếu niên có hoàn cảnh khó khăn. Là một nhà hàng và quán bar nằm giữa trung tâm Hà Nội, Pots ‘n Pans là một sự hợp tác đầy sáng tạo giữa KOTO và các cựu học viên, cùng với đối quốc tế: Small Giants

Thành công của Pots ‘n Pans được chia sẻ bởi một nhóm cựu học viên tràn đầy nhiệt huyết và dày dặn kinh nghiệm của KOTO, họ nắm giữ những vị trí quan trọng trong bộ máy điều hành và quản lý của nhà hàng. Họ nỗ lực không mệt mỏi nhằm đem lại những lợi ích có giá trị cho cộng đồng và môi trường. Một phần lợi nhuân của nhà hàng sẽ được đóng góp cho KOTO và các tổ chức xã hội khác. Hãy đến và chia sẻ những cảm hứng từ Pots ‘n Pans.

Rating: 4.47 on a scale of 1 to 5. Based on 34 reviews.


Restaurant Type:
Sit-down restaurant
Opening Hours:
Lunch, Afternoon, Evening
Speciality:

Take Out:
No
Delivery:
No
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address icon Tầng 4, Số 165 Bà Triệu, phường Lê Đại Hành, Hai Bà Trưng, Hà Nội

phone number icon (+84) (0)2439743353

34 Reviews (Followed by 15 users)

April 27th, 2014 at 5:30 am

Update June 2014
I've happily updated the rating of Pots 'n Pans to give stars. Why? Because the management took note of my review, made contact and offered to remedy the situation.

A few days after the previous experience, Thao Nguyen (manager of Pots 'n Pans) made contact. She was deeply sorry for the poor dining experience we had, made no excuses for the poor meals and service and offered a complimentary dinner to prove to us that they really are a top class restaurant. Her professionalism is outstanding.

This weekend, we availed ourselves of the offer. Suffice to say it was a superb evening. Service and food were of the very highest standard. Now I understand what all the fuss is about! This night, nothing was too much trouble - wine, main and dessert all laid on. Plus despite declining to order entrees (due to hunger and not wanting to overly indulge in a freebie) Thao gave us sampler entrees (two each) to ensure we experienced a full menu. Exceptional service. We ate scallops (amazing) and an asparagus entree, lamb and beef two ways for mains, orange cake and banana spring rolls for dessert. All washed down with sparkling wine and red wine. Couldn't fault anything. Some of the very best food in Hanoi, without a doubt.

At dessert time, these were delivered by the chef himself, who also was away (along with Thao) on the previous evening. He also apologised and thanked us for agreeing to return.

Granted the team really laid it on for us, but it was a great evening in all respects. We're converts and will not hesitate to return and support them.

Professionalism, great food and service, humility and practical customer support. I can't ask for anything else.

Well played Pots 'n Pans!

April 2014
I cannot help but wonder whether Pots 'n Pans has fallen from the great heights of gastronomic pleasure previously experienced by other diners. Dinner there last night was disappointing, to say the least.

The first little red flash of warning was the totally empty restaurant at 7.15pm when we arrived. Completely empty downstairs and upstairs. This always fills me with a sense of dread. A restaurant of this quality should surely be humming on a Saturday night - that it wasn't is a poor omen indeed. A group of other diners arrived about 8.30pm and another lone diner around the same time. That was it. Nobody else.

The menu prices were astounding. On par with some of the most expensive restaurants in Hanoi. I don't mind paying good money in Hanoi, I frequently do. But, high prices lead to high expectations. These, sadly, were far from met.

Having reviewed the (limited) wine list and menu, we selected an Italian champagne. Good choice, went down very well. We also decided to go for the Set Menu A option as it has the widest range of choice for value (individual starters and mains looked way too expensive...).

For starters, we chose beef carpaccio and chef's special spring rolls. The beef was well presented but lacked a 'zing' to the sauce. The spring rolls were not special at all. They tasted fine but were the same that could be bought in any of a hundred restaurants on the same street - at a fraction of the advertised price.

For mains we chose the duck and the tuna. The duck was OK but there wasn't much of it - lots of veges instead. The tuna was an absolute disaster. It was supposed to be seared and I asked for it to be cooked medium-rare. It came out as a slab of medium-well tuna that looks like it was microwaved. I kid you not. The bed of white beans and peas the accompanying sauce was pleasant. The tuna was inedible. I tried valiantly but gave up. It took some time to get the attention of staff to let them know the dish was poorly done. They took it away, offered a replacement dish but I politely declined, having lost much of my appetite. They sent the waitress to apologise profusely - hardly her fault. No sign of chef or manager.

Dessert was pretty good although the chocolate puddings felt and tasted like they had again just been microwaved. A bit disappointing.

After dessert,the manager finally came out and apologised, claiming that the chef had baked the fish. Now, I've eaten a lot of fish cooked numerous ways. There is no way that tuna went anywhere near an oven. It was microwaved, at best, and tasted like it was a frozen portion warmed up. I explained, nicely, to the manager that the menu said seared red tuna and that this dish wasn't close to that description. She offered us free coffee.

When the bill came, it was a whopping VND2.5m, no reduction for the tuna debacle. This is particularly disappointing as it shows no respect for the customer. I pay that amount, and more, elsewhere for significantly better food and service.

In short, Pots 'n Pans was very, very disappointing and I can't see a return visit any time soon. I do hope they regain their former glory. The work they do and the association with KOTO is wonderful - but this restaurant needs to stand on its own. If it's going to charge like a five star restaurant it needs to deliver. Sadly, for me, it didn't.

March 1st, 2012 at 5:36 pm

When taking a dear friend for a special birthday lunch we chose Pots'n Pans. The fresh decor blends modern style with a touch of earthiness and is pleasing, clean and comfortable. From the tasting plate we selected from the extended menu, warm bread and flavoured salts, to our main courses of quail, duck and poussin we were delighted by the creative presentation and combination of flavours.
The service was attentive, and competent - but unobtrusive, and Stewart, P'nP's,charming General Manager was helpful in advising us on our menu selections and organising a special birthday treat. For first impressions on price I would compare it with Halia -where I dined yesterday- and this new restaurant is easily as good - even at this early stage having, recently opened and it is certainly more interesting and International in appearance and the dishes more innovative.
Hopefully these high standards will be able to continue to be met as the restaurant becomes busier in times to come.
Our dining experience was outstanding and I know that we will be back.

March 31st, 2015 at 6:35 pm

Pricy, but a pretty classy looking joint. I never have a specific complaint about anything I get served, but I'm never really raving about anything either. I've more or less settled into it being a business lunch sort of destination. For that it works, but I can get better dinners for the same wallet hit.

September 18th, 2014 at 7:05 pm

Dinner here was just ok (May 2014). There is nothing really bad and nothing extremely good to report. The place was totally deserted, 2 guests in total at 19:00. Why?

no photo available
August 26th, 2014 at 11:09 am

I've been twice in the last month - first time by accident as we were driving by and I spotted it so stopped.

Sunday lunch we had the set menu and it was great. We had to add desert in just to try out the menu. Enough options to sample some of the menu.

We had a friend in town 2 weeks later and we went there for dinner. This time no set menu to try out more dishes. I thought the espresso martini was quite well made too.

Both times the service was great and neither time the place was overly busy.

Could be anywhere city in the world the way the restaurant is fitted out.

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